The two Bugis street DBS ATMs compromised in the recent card skimming scandal were equipped with "jitter" technology - which uses a stop start or jitter motion inside the card drive specifically designed to distort magnetic stripe details and prevent copying by a foreign card reader inserted into the ATM - but it was not turned on. This has to be damn bloody silly.
Wait, it gets worse. DBS has 4.3 million customers, the highest customer volume at its ATMs among all the banks here. While it employs a wide range of ATM security measures, the bank admits not all the measures are deployed at all its 1,100 ATMs all of the time. Why? The lame excuse offered is damn bloody stupid.
When DBS acquired POSB in November 1998, many account holders closed out their books and migrated to other banks. Banks like OCBC and UOB who have all security measures activated at all their ATMs. Maybe an additional level of security is to for remaining customers to junk all those DBS-POSB credit and debit cards altogether. After DBS did say said that it was highly unlikely crime could have been prevented even if additional security features have been turned on, hardly a vote of confidence in their own anti-fraud protection systems.
Needless to say, all these revelations make mockery of India import Piyush Gupta's hollow boast about improvements at DBS under his watch. Unless he progress he referred to was about his personal financial well being.